It has come to our attention that some service users receiving care in their own homes have been cancelling the visit from the HCA. This is because they are fearful of the HCA bringing infection from other homes they have visited.
It has also come to our attention that in many cases the HCA visiting people in their own homes are not being supplied with the equipment to protect themselves and their clients from the infection.
You the HCA can bring the infection to the service user but you can also pick up the infection from a service user. Most of the people you care for are in the ‘at risk and vulnerable’ categories.
You have a duty of care to the service user which means you must practice to the highest level of care in the interest of safety. Your employer has a duty of care to you, a front-line worker, therefore your employer has a responsibility to provide you with the resources to protect yourself and the service user. You should be supplied with non-sterile disposable gloves, plastic aprons and face masks.
The following link takes you to information on how and when to use gloves and aprons.